Payments


Web Security

We guarantee optimum security levels for every purchase. Balenciaga uses Secure Socket Layer (SSL) protocol to encrypt all sensitive information. With VeriSign and Trustwave guarding Balenciaga, you can feel confident using the highest e-commerce payment protection.  

For your security, you will always be asked to enter your CVV code at checkout. Our checkout uses only secure modes of communication, visualized by the security symbol at the bottom of your browser, as well as the "https" web address.

For our mutual security and fraud prevention, all orders made with a credit or debit card are subject to authorization by Balenciaga. Our Payments Department may ask for further details before an order is processed to ensure validity.

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Tax Information

Sales Tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a state where retail stores, company establishments or one of our partners are located.

For this reason, sales tax might be added to your merchandise total and displayed on the payment page of the cart.

Tax Exemption

To place an order on behalf of a tax-exempt organization or individual, please complete your order and Contact Us. You will need to provide proof of exemption status for the state/province where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. Alternatively, please provide a copy of your passport, diplomat id and the phone number of your office so we can verify eligibility.

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Print or View Invoice

An invoice is included in the Shipping Confirmation e-mail sent when your package has left our warehouse.
A copy can also be located by checking your order details.

Unfortunately we are unable to modify invoices which have already been issued.
In order to avoid export issues and delivery delays, the products and prices listed on the invoice must match the actual contents of your package.

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Payment methods

Balenciaga accepts a variety of payment methods. Click on a payment method below to find out more:

Pay by Credit Card

We accept all Visa, Visa Electron, MasterCard, American Express, Discover and JCB cards. International credit cards bearing these logos are also accepted.

Fast Checkout: you can save Credit Card details in My Account and complete your orders with just one click!

Balenciaga receives authorization to charge your account once the order is placed. The pending transaction will be settled on the order's shipping date.

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Pay by PayPal

Once you have confirmed your order, you will be redirected to the PayPal login page to complete the payment.  

If you do not have a PayPal account, you can sign up at the PayPal login page before completing your order.

Your account will be charged on the day your order is placed.

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