Balenciaga only offers its merchandise for sale through the following limited methods of distribution: (1) Balenciaga boutiques; (2) Balenciaga outlet stores; (3) Authorized department stores and their websites; (4) Authorized specialty stores; (5) Online Authorized Retailers; (6) Limited duty-free locations; and (7) on the internet at balenciaga.com. Balenciaga does not offer its merchandise for sale through individuals, street vendors, unauthorized retail locations or unauthorized websites. In an effort to protect its valuable brand and loyal customer, Balenciaga reserves the right to refuse the sale of Balenciaga products to individuals engaging in reselling or transshipping activities. Please contact us to report counterfeiters and unauthorized distributors of Balenciaga merchandise.
Balenciaga products are crafted with the highest-quality materials, design and workmanship. Balenciaga guarantees the authenticity of all products purchased through Balenciaga online. All Balenciaga products are individually controlled for quality by Balenciaga's specialists.
Balenciaga takes counterfeiting very seriously and takes legal action against any persons, stores, or websites that sell Balenciaga counterfeit products. Counterfeiting is selling knockoff or imitation products as genuine Balenciaga goods.
• Counterfeit Balenciaga products are typically of poor quality and lack the details and workmanship that make each Balenciaga product high-quality.
• Counterfeiting has been linked to organized crime, child labor, and terrorism.
- For tips on navigating the collections, visit our Shopping section.
- All of your orders are Secure on Balenciaga.
- Create an account and subscribe to our Newsletter: We promise to send news, collection releases and trend alerts.
- Most of our orders are sent from Italy. Follow your order’s travel itinerary with the Follow Your Order feature.
- We make returns quick and simple. Read our Return Policy.
- Save time by storing shipping addresses and payment information in your My Account to complete orders in just one click.
- Track the availability of your favorite items by adding them to your Wish List.